Outage Restoration Process

The best way to restore outages is to prevent outages. NNEC works all year on a variety of projects and programs to reduce outages including preventative maintenance, vegetation management, and emergency planning.

If an outage does occur, our crews follow these steps:

1. NNEC begins restoration at the point where the power feeds into the Cooperative’s distribution system. This could be a transmission line or a substation.
2. After completing restoration at the feeds, crews then work on remaining outage problems, working from the substation out to your home or business.
3. Crews correct the trouble in areas that serve the greatest number of members first and work until electricity is restored

The number 1 priority for our crews is the safety of themselves and our members. We appreciate your patience when an outage occurs as our crews work to restore the power.