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Welcome to NNEC Service Territory
Whether you’re building a new home or moving into an area served by Northern Neck Electric Cooperative, we’re delighted to welcome you. Our goal is to make the process of starting your service as seamless and stress-free as possible.
Here’s How to Get Started
1
Begin with Our Online Application:
The first step is simple. Just fill out the online application form available on our website. This form is your initial step towards activating your service with NNEC.
2
Personalized Follow-Up
- Member Service Representative (MSR) Contact:
Once you’ve submitted your application, one of our dedicated Member Service Representatives will reach out to you within 2 business days.
- Guided Assistance:
Our MSR will guide you through the remaining steps of the process, ensuring you understand everything and answering any questions you may have.
Our Commitment to You
At NNEC, we are committed to providing you with not only reliable electric services but also with exceptional customer care and support. From the moment you start your service with us, you’ll experience the cooperative difference.
Ready to Join Our Community?
Start your journey with NNEC today by completing the online application. We’re here to help every step of the way.
Transfer Service
Seamless Transition in Your Move
Relocating within the NNEC service area? We understand that moving can be challenging, but transferring your electric service doesn’t have to be. NNEC is here to ensure a smooth transition of your service to your new location.
Simple Steps to Transfer Your Service
1
Start with Our Online Application:
The process begins with our user-friendly online form. Accessible and easy to complete, this form initiates the transfer of your service.
2
Personalized Assistance
- Prompt Follow-Up
After submitting the application, a Member Service Representative (MSR) will reach out to you within 2 business days.
- Step-by-Step Guidance
Our MSR will provide you with detailed information on the next steps and assist you throughout the process, ensuring that your service transfer is hassle-free.
Your Moving Partner
At NNEC, we’re more than just your electric service provider; we’re your partner in making your move as smooth as possible. We’re dedicated to maintaining uninterrupted service and support as you transition to your new home.
Ready to Transfer?
Begin your service transfer now by completing the online application. We’re here to guide you every step of the way.
Stop Service
Here to Support Your Service Termination Needs
If you’re in a situation where you need to discontinue your service with Northern Neck Electric Cooperative, rest assured that our dedicated team is ready to assist you in making this process as smooth and hassle-free as possible.
Simple Steps to Stop Your Service
1
Start with the NNEC coNNECt Portal
Your journey to stop service begins in the NNEC coNNECt portal. This user-friendly platform allows you to easily initiate the service termination process.
2
Fill Out the Service Order Request
Within the portal, complete the service order request form. This step is crucial in informing us of your intention to stop service and gather necessary details for the process.
3
Personalized Assistance
- Prompt Follow-Up
After your form submission, a Member Service Representative (MSR) will reach out to you within 3 business days.
- Guided Process
Our MSR will provide detailed guidance on the subsequent steps, ensuring you are well-informed and comfortable with the process.
Ensuring a Seamless Service Transition
We understand that stopping your service is an important decision. That’s why we’re committed to providing comprehensive support and clear communication throughout your transition.
Ready to Proceed?
Visit the NNEC coNNECt portal to begin your service termination process. Our team is here to guide you every step of the way, ensuring a smooth and straightforward experience.