At Northern Neck Electric Cooperative (“NNEC”), your privacy is important to us, and we take the privacy of your online interaction with us, through our web site, seriously.
We do not collect personally identifiable information about you (such as your name, address or telephone number) through our website unless you voluntarily provide it to us via one of our online forms. We take reasonable steps to protect personally identifiable information as you transmit it to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. This includes the use of SSL encryption. You should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e-mail sent to or from NNEC, including through this site may not be secure.
Our web site also uses first-party "cookies," a technology that installs information on a web site user's computer to permit the web site to recognize future visits using the same computer. Cookies enhance the convenience and use of the web site. You may choose to decline cookies if your browser permits but doing so may affect your use of the web site and your ability to access certain features of the web site. We do not use third-party cookies apart from Google Analytics.
To opt-out of analysis by Google Analytics on our website and other websites, please visit http://tools.google.com/dlpage/gaoptout.
If you would like to opt out of receiving marketing e-mails from NNEC, you may send us an email stating that preference. Member-consumers of NNEC may also inform NNEC about their marketing preferences in other ways, such as through our secure portal or by contacting us by telephone. NNEC always respects our member-consumers’ choices and preferences in this regard, except in regard to the core business of NNEC, such as providing a member-consumer with his or her electric bill or when performing electric utility functions.
We also reserve the right to disclose any information in our possession if we are required to do so by law, or if we believe, in good faith, that such a disclosure is necessary to comply with the law; defend our rights or property; defend NNEC or our website against a cybersecurity intrusion, error, to mitigate the damage of a cybersecurity or other security or safety event; or to respond to an emergency situation.