At Northern Neck Electric Cooperative (“NNEC”), your privacy is important to us, and we take the privacy of your online interaction with us, through our web site, seriously.


We do not collect personally identifiable information about you (such as your name, address or telephone number) through our website unless you voluntarily provide it to us via one of our online forms. We take reasonable steps to protect personally identifiable information as you transmit it to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. This includes the use of SSL encryption.  You should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e-mail sent to or from NNEC, including through this site may not be secure.


This site may contain links or references to other web sites to which this Privacy Policy does not apply. We encourage you to read the privacy policy of every web site you visit.


When you visit our web site, our computers and Google Analytics may automatically collect some non-identifying information about your visit. This information can include time you spent on the site, number of pages you viewed, pages viewed, type of browser used or your computer's operating system, but will not collect personally identifiable information about you.  NNEC uses Google Analytics, which other websites may also use, and data about your visit, via Google, may be used by Google or other websites outside of of this Privacy Policy.


Our web site also uses first-party "cookies," a technology that installs information on a web site user's computer to permit the web site to recognize future visits using the same computer. Cookies enhance the convenience and use of the web site. You may choose to decline cookies if your browser permits but doing so may affect your use of the web site and your ability to access certain features of the web site.  We do not use third-party cookies apart from Google Analytics.


We reserve the right to use information we gather for our internal business or marketing uses, but we will not sell or otherwise divulge such information to third parties, except for Google Analytics, which uses cookies to help us analyze how users use our website. The information generated by these cookies (including your IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your, and other users’, use of our website, compiling reports for us on website activity and providing other services relating to website activity and internet usage, including for other websites. Please note that ordinarily Google only receives your truncated IP address. This is sufficient for Google to approximately identify the country from which you are visiting our sites or accessing our players, but is not sufficient to identify you, or your computer or mobile device, individually.  Google Analytics uses JavaScript tags.


You can use the settings within your browser to control the cookies that are set on your computer or mobile device and to control the use of JavaScript. However, please be aware that cookies are important to many aspects NNEC’s website’s operation.  If you set your browser to reject cookies, you may not be able to enjoy all of the features of NNEC’s website. To find out how to see what cookies have been set and how to reject and delete cookies, please visit .


To opt-out of analysis by Google Analytics on our website and other websites, please visit


If you would like to opt out of receiving marketing e-mails from NNEC, you may send us an email stating that preference.  Member-consumers of NNEC may also inform NNEC about their marketing preferences in other ways, such as through our secure portal or by contacting us by telephone.  NNEC always respects our member-consumers’ choices and preferences in this regard, except in regard to the core business of NNEC, such as providing a member-consumer with his or her electric bill or when performing electric utility functions. 


We also reserve the right to disclose any information in our possession if we are required to do so by law, or if we believe, in good faith, that such a disclosure is necessary to comply with the law; defend our rights or property; defend NNEC or our website against a cybersecurity intrusion, error, to mitigate the damage of a cybersecurity or other security or safety event; or to respond to an emergency situation.


Contact us with any questions you may have about this Privacy Policy.