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Northern Neck Electric Cooperative (NNEC) is preparing for potential damage caused by Tropical Storm Ophelia. With the potential impact of heavy rains and high winds facing our territory, members are urged to take steps to prepare for possible tropical storm-related power outages.

In addition to our internal preparations, NNEC is in constant communication with local government agencies and emergency services. This collaborative approach allows NNEC to coordinate efforts effectively, ensuring that power is restored as quickly and safely as possible in the event of an outage.

Outage reporting: Before the storm hits, members should note how to report power outages. Members who experience an outage during the storm can report it by:

  • Online Reporting: Members can visit NNEC.coop on a desktop computer or mobile device to report an outage. The website is optimized for quick reporting and provides real-time updates on restoration efforts.
  • Text Reporting: By texting the word "OUT" to 833-303-0862, members can swiftly report an outage without the need for a broadband connection.
  • Automated Phone Reporting: Our automated outage-reporting system is available 24/7. Members can Click to call to report an outage and receive updates on restoration times.
  • Mobile App: The NNEC coNNECt App is available for download from the Apple Store or Google Play. This app not only allows for easy outage reporting but also provides real-time updates and other useful information.

Safety Protocols: NNEC urges members to stay away from downed power lines and to report them immediately. NNEC emergency response teams are on standby to address such issues promptly.

Member Communication: NNEC encourages members to stay informed by following us on social media for real-time updates.

How You Can Prepare:  

  • Assemble an emergency kit. It should include at least a three-day supply of water, non-perishable food, medication, first aid supplies, a flashlight, a weather radio, and extra batteries. Include a list of emergency contacts.
  • Charge your cell phone and have external, backup power sources charged.
  • Develop an evacuation plan in case it’s needed. Communicate the plan to your family. Include pets or livestock in your plan.
  • Secure outdoor items. Safely store lawn furniture, decorations, toys, garbage cans, and other items that can be brought indoors.
  • Close windows and doors in the event of high winds.
  • Fuel up. Fill up your vehicles before the storm as a loss of power could affect gas stations.
  • Consider having supplies handy for your propane or charcoal grill. Be sure to grill outdoors in well-ventilated areas for safety.