No matter how well Northern Neck Electric Cooperative is prepared, we cannot avoid occasional downed power lines. Weather conditions and accidents are the main causes of downed power lines. If you come across a downed power line you should stay as far away from it as possible. Treat all downed wires as if they are "live" and you could be electrocuted. Never attempt to touch or move a downed power line or to remove trees from power lines. Remember even a "dead" line may be re-energized unexpectedly by automatic equipment. All downed power lines should be reported to the Cooperative immediately.

We will send someone out to make sure the line is de-energized, repair it and restore power as quickly as possible. If the wire belongs to another utility company we will notify them of the problem. Please stay away from downed lines even if you know they are not electric lines because the line could have come in contact with an electric line when it fell causing the downed line to be hot.